All services clearly organized in one portal
On the front side, all services are unique and self-contained. At the back, in the PriPortal, all services come together. This offers advantages for you as a customer and that is why we have organized it this way.
The front: each service its own website
The Pri-services offer a solution to practical problems or challenges. PriPost as an example offers a solution for someone who is on the road a lot but still wants to receive their mail (digitally). When people look for a solution to their problem, they usually search very specifically: for example, ‘a postal address’, or ‘a digital mailbox’, or name any search term related to this.
The ‘searcher’ will find the solution to that specific problem on the PriPost website. Without distraction from other Pri-services and options. In short, by keeping the website unique per service, we not only offer a solution, but above all, clarity.
The back: all services in one PriPortal
We know from experience that many customers have more practical challenges than the one problem they were initially looking for. In fact, the other Pri-services have emerged over the years from the needs of our customers.
In short, someone who starts with the PriPost service might also want to use a PriOffice business address or a PriTelecom VoIP number at a later date. And then it’s very convenient that everything can be found in one portal, can be paid from one e-wallet, and is stated on one collective invoice. And the same also applies to customer service; you can go to one place with all your questions.
A separate account per company
You can combine all services in one PriPortal account. However, you may need multiple accounts. This is the case when you have multiple companies for which you want to request the service(s). Because when you purchase a service as a company, you enter into an agreement as a legal entity. And if you have two companies, then you have 2 legal entities and there must also be 2 agreements, thus 2 accounts. Or in other words; company A cannot enter into a legal agreement for company B.
For example; you are the owner of company A and company B. Company A enters into an agreement with PriOffice for renting a business address. Company B also wants to rent a business address from PriOffice. However, company A cannot conclude a rental agreement for company B, because company A is only entitled to conclude agreements for company A. That is why a second account must be created for company B.
