Privacy & Security: your data, your protection

At PriServices, privacy and security are at the core of everything we do. After all, one of the reasons people use the various Pri-services is because they want to protect their privacy.We understand that handling your mail, parcels and personal data requires the highest level of trust, which is why we take extensive measures to protect your information.

Below, we outline our commitment to privacy, data security, and compliance, ensuring that your information remains confidential, secure, and under your control. The topics covered are:

  • ISO-Certified Portal: Built for Security

  • 100% GDPR Compliant

  • Secure Mail Processing

  • Secure Login & Two-Factor Authentication (2FA)

  • No Third-Party Data Sharing

  • No External Tracking Tools Like Google Analytics

ISO-Certified Portal: Built for Security

Our customer portal is ISO 27001 & 27701 certified, ensuring that we meet internationally recognized standards for information security and privacy management.

What this means for you:

  • Secure data handling – All mail and personal data are processed under strict security protocols.
  • Encrypted storage – Personal information and scanned documents are stored encrypted, protecting them from unauthorized access.
  • Continuous security testing – Our portal undergoes regular penetration testing to identify and eliminate vulnerabilities.
  • Responsible disclosure program – Ethical hackers help us keep our platform secure by reporting potential risks.
ISO 27001 : 27701

100% GDPR Compliant

We comply with the General Data Protection Regulation (GDPR), ensuring that your personal data is collected, processed, and stored according to the highest privacy standards.

Our key GDPR commitments:

  • Full transparency – You have the right to access, modify, and delete your personal data at any time.
  • Data minimization – We only collect the minimum information required to provide our services.
  • Right to be forgotten – Upon request, we will permanently remove your data from our systems, in accordance with GDPR guidelines.
gdpr_logo

Secure Mail Processing

Handling physical mail comes with privacy risks, which is why we have developed strict security protocols for mail processing.

How we protect your mail:

  • Screened employees – Only authorized personnel, bound by strict confidentiality agreements, handle your mail.
  • Minimal human interaction – Our processes are highly automated, ensuring that mail is processed efficiently and securely.
  • Secure destruction – If you choose to have your mail destroyed, it is done in a controlled and irreversible manner.
Secure mail

Secure Login & Two-Factor Authentication (2FA)

Access to your account is protected by Two-Factor Authentication (2FA), adding an extra layer of security to prevent unauthorized access. However, security is not just about technology—it also depends on how you handle your own login credentials.

How we protect your account:

  • Prevents unauthorized logins, even if your password is compromised.
  • Multiple authentication methods, including one-time codes via app or SMS.
  • Easily activated in your account settings.

How you can enhance your own security:

  • Use a strong, unique password—avoid reusing passwords across multiple sites.
  • Never write your password down or share it with others.
  • Be cautious of phishing attempts—we will never ask for your login credentials via email.

Security is a shared responsibility. We provide a highly secure platform, but you play a key role in keeping your data safe.

Learn more about how to enable 2FA on our secure login page.

Secure login

No Third-Party Data Sharing

Your data is yours alone. We never share your personal data with third parties unless required by law.

  • No data selling – Unlike other companies, we do not monetize your information.
  • Strict compliance – Any legal data requests are carefully reviewed before action is taken.
  • Trained team – Our staff is trained to recognize indirect attempts to obtain personal data, ensuring that sensitive information is never disclosed unintentionally.

No External Tracking Tools Like Google Analytics

Unlike many other companies, we prioritize your privacy over marketing insights. That’s why we do not use external tracking tools like Google Analytics inside our portal.

This means:

  • No tracking scripts monitoring your actions.
  • No personal data shared with third-party marketing platforms.
  • A fully private experience, with analytics limited to essential operational insights only.
no tracking

Your Privacy, our Commitment

At PriServices, we go beyond industry standards to ensure that your mail and personal data remain private and secure.

Want to learn more? If you have any questions about our privacy and security policies, feel free to contact us.
You can also read our Privacy statement for more information.